Privacy policy



Legal notice and conditions of use

In accordance with Law 34/2002, of July 11, on information society services and electronic commerce, En directe-Plurals, SL informs that it is the owner of the website and, in accordance with the requirement of article 10 of this law, provide the following company data:

Holder: En directe-Plurals, SL

CIF: B66646795

Corporate address: carrer Balmes, 109, 5è 1a – 08008 Barcelona

Contact email address:

Privacy policy

In accordance with article 22.2 of Law 34/2002, of July 11, on services of the information society and electronic commerce (LSSI-CE), En directe-Plurals, SL fulfills the obligations of information about the cookies it uses and their purposes.

Cookies allow a website to store and retrieve information about a user’s or their computer’s browsing habits and can be used to recognize the user.

Cookies are essential for the functioning of the internet; they bring many advantages in the provision of interactive services and facilitate the navigation and usability of our website.

This website uses the following cookies:

  • ANALYSIS COOKIES, which allow the analysis linked to the user’s navigation in order to monitor the use of the website, as well as to prepare statistics of the most visited contents, number of visitors, etc.
  • ANALYSIS COOKIES, which allow the analysis linked to the user’s navigation in order to monitor the use of the website, as well as to prepare statistics of the most visited contents, number of visitors, etc.
  • PERSONALIZATION COOKIES, which allow the user a personalized navigation through the website depending on his language.
  • EXTERNAL SOCIAL NETWORK COOKIES, which are used so that visitors can interact with the content of different social platforms (Facebook, YouTube, Twitter, LinkedIn, etc.) and which are generated only for users of these networks. The conditions of use of these cookies and the information collected are regulated through the privacy policy of the corresponding social platform.

To browse this website it is not necessary to install cookies. You can configure your browser to accept them, reject them or notify you when a cookie is about to be installed on your computer. In each browser they are blocked in a different way; you can check how it is done in the following links:

En directe-Plurals, SL informs you that this website can be of user Google Analytics,a web analysis service of Google, Inc. This service places a series of cookies on your device in order to evaluate the type of browsing and present activity reports.

Google Inc. collects information about users’ browsing through Google Analytics on their behalf. En directe-Plurals, SL does not have access to this information at any time.

User and regime of responsibilities

The fact that a person accesses the websites of En directe-Plurals, SL, browses them or uses them in any way gives him the status of user, and this implies that he accepts all the conditions of use relating to the websites of En directe-Plurals, SL established in this document without prejudice to the application of the corresponding legal regulations of mandatory compliance as the case may be.

The web pages of En directe-Plurals, SL provide a great diversity of information, services and data. The user assumes responsibility for the correct use of these web pages. This responsibility extends to:

  • The veracity and legality of the information provided by the user in the forms provided by En directe-Plurals, SL for access to certain contents or services offered by the websites.

You are also responsible for the use you make of the access keys you have obtained by completing these forms.

  • The use of the information, services and data offered by En directe-Plurals, SL contrary to what these conditions provide, the law, morals, good customs or public order, or that may constitute a infringement of the rights of third parties or a detriment to the operation of the websites or to the company En directe-Plurals, SL.

Links Policy and Disclaimers

En directe-Plurals, SL is not responsible for the content of the web pages that the user can access through the links on its websites and declares that in no case does it examine or control other web pages. It also disclaims any responsibility for the technical availability, accuracy, truthfulness, validity and legality of pages outside its ownership that can be accessed through the links on its web pages.

En directe-Plurals, SL declares that it has taken all the necessary measures to avoid any damage to the users of its websites that may arise from browsing its pages. Consequently, En directe-Plurals, SL is not responsible, in any case, for the possible damages that the user may suffer as a result of browsing the internet.


En directe-Plurals, SL reserves the right to make the modifications it deems appropriate, without prior notice, in the content of its websites, both in terms of the contents of the websites and in terms of their terms of use use or the general contracting conditions.

These modifications can be made, through their websites, in any way allowed by law and will be mandatory as long as they are published on the website and until they are validly modified by other later ones.

Intellectual property

The intellectual and industrial property rights derived from all texts, images, media and forms of presentation and assembly of its pages belong, per se or as an assignee, to En directe-Plurals, SL. Therefore, these are works with intellectual property protected by the Spanish legal system, and both the Spanish and Community regulations in this field and the international treaties relating to this matter and signed in Spain will apply to them.

All rights are reserved. In accordance with the Intellectual Property Law, the reproduction, distribution, public communication and use of all or part of the contents of its web pages are expressly prohibited without the express consent of En directe-Plurals , SL.

Legal Actions, Applicable Law and Jurisdiction

En directe-Plurals, SL reserves the right to take the civil or criminal actions it deems appropriate for improper use of its web pages and their contents or for breach of these conditions. The relationship between the user and En directe-Plurals, SL will be governed by current Spanish regulations and the competent authorities to decide on any controversy that may arise between the user and En directe-Plurals, SL will be the own courts or tribunals from the city of Barcelona.

Data protection policy

This text informs about the data processing carried out by En directe-Plurals SL in the exercise of its professional activities as a provider of linguistic services, complying with Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016 relating to the protection of natural persons with regard to the processing of personal data and the free movement of such data and which repeals Directive 95/46/CE (General Data Protection Regulation or RGPD can be consulted from here link).

Qui és el responsable del tractament de les dades personals?

Those responsible for the processing of personal data are Neus Aymerich i Mallorca and Aida Aragon i Altarriba, with professional address at Carrer Balmes, 109, 5è 1a, 08008 Barcelona, ​​email address and website

For what purpose and with what legitimacy do we process the data?

We attend to the inquiries of people who contact us by e-mail or by telephone. We process this data with the consent of the person who has addressed us. The data of these people is not kept unless a service provision relationship is established.

Customer services
We record the identifying data of the customers and they themselves provide us with additional data (mainly economic and financial data), which are necessary to offer the services they request from us. From the same customers we can obtain data from third parties, which we keep and process to the extent necessary to offer our services. In any case, we use the data solely for this purpose. They are recorded in the documents of our actions and in the documents and computer systems of administrative management and accounting of the office. These treatments are carried out in compliance with contractual relationships (art. 6.1.b RGPD) and legal obligations (art. 6.1.c RGPD).

Data management of our suppliers
We process the contact details and tax details of the suppliers (natural persons) from whom we obtain services or goods. We process only the data necessary to maintain the commercial relationship and use this data solely for this purpose, in the context of contractual relations and in compliance with legal obligations.

Product and service information
With the customer’s authorization, their contact details are used to send information related to our services. We treat this data in accordance with the consent of the person who receives the communications (art. 6.1.a RGPD).

Users of our website
The navigation system and the software that enables the operation of our website automatically register the data that is normally generated in the use of Internet protocols, among others the IP address or the domain name of the computer used by the person viewing the web. This information is not directly associated with specific users and is used for the exclusive purpose of obtaining statistical information. Our website uses cookies that allow you to obtain technical information to facilitate accessibility and more efficient use.

To whom is the data communicated?

As a general rule, we only communicate our customers’ data when it is necessary to fulfill the orders received, following the customer’s instructions. Our office obtains the services of people or companies, for example IT or consulting, who provide us with their experience and specialization. In some cases they have to handle personal data responsibility of the office. This access does not properly constitute a transfer of data but a processing order (art. 4.8 RGPD), so that they can only process the data to offer us their services, without being able to use them for other purposes. At the time of hiring, your confidentiality obligations are formalized and we monitor your performance. No data transfers are made outside the scope of the European Union (international transfer).

How long do we keep the data?

We comply with the legal obligation to limit the retention period of the data to the maximum. For this reason, they are kept only for the time necessary and justified by the purpose that motivated their acquisition. In certain cases, such as the data appearing in the accounting documentation and invoicing, the tax regulations oblige to keep them until the responsibilities in this matter are prescribed. In the case of data that is processed based on the consent of the person concerned, for example, when they have authorized us to send information from our services, the data is kept until that person revokes this consent.

What rights do individuals have in relation to the data we process?

The people whose data we process have the following rights:

  • To access it. Right to know which personal data are being processed, what is the purpose for which they are being processed, communications to other people, the right to obtain a copy or to know the expected retention period.
  • To request its rectification. Right to have inaccurate data rectified.
  • To request its deletion. The right to request the deletion of the data when, among other reasons, they are not necessary for the purposes for which they were collected and justified their treatment.
  • To request the limitation of the treatment. In certain circumstances, there is the right to request the limitation of the processing of the data: they will cease to be processed and will only be kept for the exercise or defense of claims.
  • To portability. The right to obtain the personal data in a commonly used machine-readable format, and to transmit them to another controller if the interested party so decides.
  • To oppose the treatment. By citing reasons related to their particular situation, a person can ask us to stop processing their data if it may cause them harm.

How can rights be exercised or defended?

The rights we have just listed can be exercised by sending a communication to us at our postal address or by sending an email to the address indicated in the heading. If a person considers that he has not obtained a satisfactory response in the exercise of his rights, he can submit a claim to the Spanish Data Protection Agency through the forms or other channels accessible from its page:

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